Legal

Privacy Policy

Last updated: 19 August 2026

This Privacy Policy explains how Medical Scholar ("we", "us", "our") collects, uses and protects information when you use our website and platform (the "Service"). By using the Service you agree to this policy.

1. Information we collect

• Account information — your name, work email, organisation and role, used to create and manage your account.
• Content you create — the briefs, drafts, documents and references you enter or upload into the Service.
• Usage information — basic technical data such as log records, browser type and actions taken, used to run and improve the Service.
• Communications — messages you send us, for example when you request a demo or contact support.

2. How we use information

• To provide, operate and secure the Service and your account.
• To generate drafts and route them through your review and approval workflow.
• To respond to your enquiries and provide support.
• To improve the Service and develop new features.
• To meet legal, regulatory and security obligations.

3. Your content stays yours

The content your organisation creates or uploads belongs to your organisation. We do not sell your content, and we do not share it with other customers. Access is restricted to users within your organisation according to their role.

4. Third-party services

The Service relies on trusted third parties — for example hosting providers and AI processing providers — to operate. These providers process information only as needed to deliver the Service and under appropriate confidentiality and security obligations. We do not permit them to use your content for their own purposes.

5. Cookies

We use essential cookies to keep you signed in and to operate the Service securely. We do not use advertising cookies.

6. Data security

We use reasonable technical and organisational measures to protect information, including access controls and encrypted connections (HTTPS). No method of transmission or storage is completely secure, but we work to protect your information and to limit access to those who need it.

7. Data retention

We retain account and content information for as long as your account is active or as needed to provide the Service, and thereafter as required to meet legal obligations or resolve disputes. You may ask us to delete your data, subject to those obligations.

8. Your rights

Depending on your location, you may have the right to access, correct, export or delete your personal information, or to object to certain processing. To make a request, email contact@medicalscholar.online.

9. Changes to this policy

We may update this policy from time to time. We will post the updated version here with a revised "last updated" date.

10. Contact

Questions about this policy? Email contact@medicalscholar.online.